The fourth industrial revolution, powered by digital technologies, is disrupting every business model and the preconceived notion of value creation and work. Technologies like Automation, Artificial Intelligence, and Robotics can replace human labor, which we have not deemed possible before. Areas requiring high cognition and contextualization, tasks demanding perception, discernment, comprehension, or insights, are no longer challenging to the new bots. Smarter algorithms are challenging creativity and innovation, where machines will potentially replace humans with advantages, too — including music and literature. New generative algorithms can be faster and more productive than scientists. Considering technology development does not follow our linear thinking but grows exponentially, we can imagine what those machines will do in ten years beyond driving our cars. Touché!
Not a big fan of the Armageddon of jobs.
It was entertaining to watch Kasparov being defeated by Deep Blue in 1997 for the first time, and that event started to pave the road for machine superiority. AI machines can process more data, cross more information, and interpret them faster and more efficiently than we do. And more importantly, more and more information is available about everything and everyone — every choice made, product purchased, image pictured, and service registered — making it impossible for our human brains to process all that online in real time. We will need our AI friends to expand our cognitive skills, find new solutions and break into new models. They will help us eliminate toxic workplaces and co-workers, bullying managers, unproductive meetings, and even the payroll.
Our jobs will radically change in nature, function, and duration. We might keep witnessing the growth of the gig economy for a while. Still, I firmly believe those jobs will tend to be replaced by machines eventually, as the economies of scale are tremendous — imagine what a robotic manicure can bring regarding scale and innovation to customers. And at a fraction of the cost.
The actual demand in the future will live on the high end of both the intellectual and emotional spectra. In a world where computers can do the labor, we will focus on moving science and the human condition ahead. High intellectual development has always required simultaneous moral and ethical evolution. It is easy to see the events around nuclear weapons, clones, and space exploration where some of the most desperate discussions are precisely the ethics around them and how to use those technologies for the well-being of humankind. Artificial Intelligence will require the same and more and will throw most of us into new careers, willing it or not.
Multiple, Transferable, and Affective Skills
Based on the lessons of previous high-impact innovation adoption, I project three types of skills that will be in high demand within one or two decades. They are multiple professional skills, transferable skills, and affective skills.
Most of the high intellectual jobs demand will happen when crossing two or more professions. If e-discovery eliminates the need for Jr. counselors and paralegals, on the other end, we will need Lawyers with Computing Science skills to create new algorithms, for example. If robots master minor surgeries and replicate them at scale, we will need more research doctors with mechatronic skills to develop and test new procedures. Before tapping into the job market, college students should define their area of interest and learn which combined professions impact that field. Education is a must.
Most of the intellectual work in the future will be developed collectively. Collaboration, communication skills, and teamwork, for example, will be critical to any job in any area. Those skills will be essential for performing in new environments, primarily virtual, and getting things done with and through others. The exciting aspect is that most skills can be applied in any job or project once mastered. Professionals should carefully choose what transferable skills they want to learn and how to demonstrate them in every engagement.
It is clear by now that most of the jobs we understand as middle-class, like management, supervision, and office jobs, will be gone fast. We will have more free time and live longer. We must care for each other more and dedicate more time to our children's education. We will have a demand to discuss ethics and morals in many new business areas. Our social efforts will intensify, and public organizations will demand new services and professionals. It will be a time when lots of new jobs will require compassion and a humane approach. It is time to grow as human beings beyond our intellects and learn how to be kind and help each other. Empathy, sympathy, caring, generosity, altruism, and a sense of community will define our professional success more than our hard skills.
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